Privacy Policy for pretty & polished.
Effective Date: 10/03/2025
At pretty & polished, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your data. By visiting our salon or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information when you visit our salon or use our services:
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Personal Information: When you book an appointment, sign up for promotions, or communicate with us, we may collect personal details such as your name, phone number, email address, and payment information.
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Appointment Information: We may collect details regarding your appointments, including the services requested, the date and time of your visit, and preferences for services (e.g., nail color, style, etc.).
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Health and Medical Information: In some cases, we may ask for information regarding your nail health or any allergies or sensitivities that may affect the services we provide.
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Payment Information: We collect payment details to process transactions for services rendered. All payments are securely processed and stored by third-party payment processors.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To fulfill your appointments, perform the requested services, and manage your bookings.
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To Communicate with You: To confirm appointments, notify you of any changes, offer promotions or discounts, or respond to your inquiries.
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To Improve Our Services: To enhance your experience at our salon by tailoring services to your preferences, gathering feedback, and improving our offerings.
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To Process Payments: To securely process and complete your transactions.
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Legal Requirements: In some cases, we may use your information to comply with legal obligations or enforce our terms of service.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you make a booking or pay for services. These measures include:
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Using encrypted connections for data transmission.
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Storing your payment information securely with third-party payment processors.
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Restricting access to your personal information to authorised personnel only.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers or partners who assist us in operating our business or providing services to you. These third parties are bound by confidentiality agreements and are only authorised to use your data as necessary to provide those services.
We may also disclose your information if required to do so by law or if we believe it is necessary to protect our rights, property, or the safety of others.
5. Your Rights and Choices
You have the right to:
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Access and Update Your Information: You can review and update your personal information by contacting us directly.
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Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or text messages by following the unsubscribe instructions provided in our communications or contacting us directly.
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Request Deletion of Your Data: In certain circumstances, you may request that we delete your personal data. Please note that we may need to retain some information for legal or business purposes.